Animal & Plant Health (APHA)

The Animal and Plant Health Agency  is responsible for identifying and controlling endemic and exotic diseases and pests in animals and plants, and surveillance of new and emerging pests and diseases. APHA also facilitates international trade in animals, products of animal origin, and plants. APHA protects endangered wildlife through licensing and registration and regulates the safe disposal of animal by-products.
Animal and Plant Health Agency's complaints procedure

Centre for Environment, Fisheries & Aquaculture Science (CEFAS)

The Centre for Environment, Fisheries and Aquaculture Science is a marine and freshwater scientific institution. CEFAS conducts research and collates evidence and data to apply to animal health regulation, fisheries negotiations, environmental planning and consenting decisions, conservation and environmental protection, and to respond to serious emergencies such as fish disease outbreaks, oil or chemical spills, and radioactivity leaks.
Centre for Environment, Fisheries & Aquaculture complaints procedure

Department for Business, Energy & Industrial Strategy (BEIS)

The Department for Business, Energy & Industrial Strategy is a government department responsible for business, industrial strategy, science, research and innovation, energy and clean growth and climate change. BEIS supports the development and implementation of policy and law by UK government ministers.
Department for Business, Energy & Industrial Strategy complaints procedure

Department for Environment, Food & Rural Affairs (DEFRA)

The Department for Environment, Food & Rural Affairs is a government department responsible for safeguarding the natural environment, supporting the food, and farming industries and the rural economy, and protecting against floods, animal and plant diseases and other hazards. Defra supports the development and implementation of policy and law by UK government ministers.
Department for Environment, Food & Rural Affairs complaints procedure

Department of Health & Social Care (DHSC)

The Department of Health and Social Care is a government department responsible for supporting the NHS in delivering hospital, primary and community care and securing the workforce. The department supports the development and implementation of policy and law by UK government ministers.
Department of Health & Social Care complaints procedure

Department for Levelling Up, Housing and Communities

The Department for Levelling Up, Housing and Communities is a government department responsible for supporting and delivering housing and local government policy. The department supports the development and implementation of policy and law by UK government ministers.
Department for Levelling Up, Housing and Communities complaints procedure

Department for Transport (DfT)

The Department for Transport is a government department responsible for working with agencies and partners to support the transport network for business, people and goods travelling around the country. DfT plans and invests in transport infrastructure across the UK. The department supports the development and implementation of policy and law by UK government ministers.
Department for Transport complaints procedure

Environment Agency (EA)

The Environment Agency regulates and monitors water quality, water resources, fisheries and looks after inland river, estuary, and harbour navigations, and has conservation and recreation responsibilities. It is also responsible for managing flood risk from main rivers, reservoirs, estuaries, and the sea, and is responsible for regulating major industry and waste activities.
Environment Agency complaints procedure

Forestry Commission (FC)

The Forestry Commission is responsible for protecting, expanding, and promoting the sustainable management of woodlands. FC works with two agencies: Forestry England and Forest Research. FC issues felling licences and grants for woodland creation.
Forestry Commission complaints procedure

Historic England (HE)

Historic England is the UK Government's statutory adviser and a statutory consultee on all aspects of the historic environment and its heritage assets. This includes archaeology on land and underwater, historic buildings, designated landscapes and the historic elements of the wider landscape.
Historic England complaints procedure

Joint Nature Conservation Committee (JNCC)

Joint Nature Conservation Committee advises the UK Government and devolved administrations on UK-wide and international nature conservation. JNCC is the forum through which the country-specific nature conservation bodies in England, Scotland, Wales, and Northern Ireland discharge their statutory responsibilities across the UK and internationally.
JNCC complaints procedure

Local authorities (county councils, district councils, unitary authorities and parish councils)

Local authorities are responsible for a range of services for people and businesses in defined areas. These include social care, schools, housing, planning and waste collection. Local authorities are made up of councillors who are elected by the public in local elections. Councillors work with local people and partners, such as local businesses and other organisations, to agree and deliver on local priorities. Depending on the level of the local authority, decisions are usually implemented by permanent council staff.
Find your local council

Marine Management Organisation (MMO)

The Marine Management Organisation is responsible for licensing and regulating marine activities in the seas around England and Wales. MMO monitors fish quotas, licenses marine construction, and deals with marine pollution.
Marine Management Organisation complaints procedure

Ministry of Defence (MoD)

The Ministry of Defence is a government department responsible for protecting people, territories, values, and interests at home and overseas, through the armed forces and in partnership with allies.
Ministry of Defence complaints procedure

National Highways

National Highways (formerly the Highways Agency and later Highways England) is charged with operating, maintaining, and improving England’s motorways and major A roads. It does not manage all roads: local roads are managed by the relevant local authority and London roads are managed by Transport for London. Traffic and transport legislation, regulations and policy are the remit of the Department for Transport.
National Highways complaints procedure

National Parks England

National Parks England brings together the Authorities which look after the ten National Parks in England. It provides a voice at a national level, shape policy & share knowledge. Its website has links to the ten English National Parks.
National Parks England

Natural England (NE)

Natural England is a statutory adviser to the Government, helping develop laws, policies, and plans. It regulates work affecting protected species and sites. It also has a responsibility for managing issues concerned with access to the countryside. NE is a statutory consultee for proposed development on protected sites. It provides technical advice on environmental farm schemes.
Natural England complaints procedure

Ofwat

The Office for Water Services Regulation regulates the water sector in England and Wales. It is a non-ministerial government department. It is the economic regulator of the water and sewerage sectors and is responsible for protecting the interests of consumers, wherever appropriate by promoting competition. They make sure that the water companies properly carry out their function and ensure that the water companies can finance their functions.
Ofwat complaints procedure 

Planning Inspectorate (PINS)

The Planning Inspectorate deal with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales. It makes decisions and provides recommendations and advice on a range of land use planning-related issues across England and Wales.
Planning Inspectorate complaints procedure.

Agri-food & Biosciences Institute (AFBI)

Agri-Food and Biosciences Institute is involved in high technology research and development, diagnostic and analytical testing in Northern Ireland, and further afield.
Agri-Food and Biosciences Institute complaints procedure.

Council for Nature Conservation and the Countryside (CNCC)

The Council for Nature Conservation and the Countryside is is a statutory advisor to DAERA on matters affecting nature conservation and the countryside. CNCC also offers advice relevant to its remit to other NI government departments. Much of the CNCC’s advice is channelled through NIEA and Planning NI.
Council for Nature Conservation and the Countryside

Department of Agriculture, Environment & Rural Affairs (DAERA)

The Department of Agriculture, Environment and Rural Affairs is a devolved Northern Ireland government department in the Northern Ireland Executive responsible for food, farming, the environment, fisheries, forestry and sustainability policy and the development of the rural sector. The department supports the development and implementation of policy and law by Ministers in Northern Ireland.
Department of Agriculture, Environment & Rural Affairs complaints procedure.

Department for the Economy

The Department for the Economy is a devolved Northern Ireland government department in the Northern Ireland Executive responsible for economic policy and energy. It also leads on employment and skills programmes, further and higher education, and employment rights. The department supports the development and implementation of policy and law by Ministers in Northern Ireland.
Department for the Economy complaints procedure

Department for Infrastructure

The Department for Infrastructure is a devolved Northern Ireland government department in the Northern Ireland Executive responsible for road improvement schemes, transport initiatives, roads, public transport, water and sewerage services, ports, planning, rivers, and flooding. The department supports the development and implementation of policy and law by Ministers in Northern Ireland.
Department for Infrastructure complaints procedure

District Councils

District Councils are responsible for a range of services for people and businesses in defined areas. These include street cleaning, regulation of new buildings, planning and waste collection. District Councils are made up of councillors who are elected by the public in local elections. Councillors work with local people and partners, such as local businesses and other organisations, to agree and deliver on local priorities. The decisions are implemented by permanent council staff.
Find your local council

Loughs Agency

Loughs Agency aims to provide sustainable social, economic and environmental benefits through the effective conservation, management, promotion and development of the fisheries and marine resources of the Foyle and Carlingford areas.
Loughs Agency complaints procedure

Northern Ireland Environment Agency (NIEA)

The Northern Ireland Environment Agency's purpose is to protect and enhance Northern Ireland’s environment and support economic growth.
Northern Ireland Environment Agency complaints procedure.